Workbooks CRM Blog

Many providers advertise “Cloud” software solutions which are not quite what they seem. This guide will show you what to look out for when considering Cloud CRM solutions.

Tomorrow People has selected British Cloud CRM provider Workbooks.com to replace its Salesforce.com CRM system after two years of using the Salesforce Professional Edition.

Many businesses outsource customer service provision as a cost-cutting measure but sadly not all of them ensure that the external agents have access to everything they need to keep the customers happy.

According to research carried out at the Cloud Computing Expo in New York, Disaster Recovery (DR) plans are one of the biggest drivers behind the adoption of cloud storage, with 55% of organisations using it because it provides off-site data protection.

Use Cloud CRM software to empower your call centre! 

The world of work is changing and UK businesses are at the forefront of the flexible working revolution.

Hidden among the doom and gloom stories of economic woes there are signs of brightness on the horizon; and this brightness is being fuelled by Cloud solutions.

Who’s talking about Workbooks.com CRM software?

Are you within the 82% of businesses which haven’t seen their sales increase since investing in a CRM system, according to CSO Insights' 2012 Sales Performance Optimization (SPO) study? Well if you are, at least you have plenty of company.

Ready to invest in a new CRM system, but don’t know where to start?

A recent survey of European and North American businesses revealed that investments in CRM systems are set to boom. Many businesses are either using a system that is more than four years old or don’t have one at all; so it seems like high time for this investment.