We believe our CRM system is the universal business panacea - yet many CRM licenses fail to deliver the results expected, or even sit unused. We think the main problems include:
- Failure to put the user first
- Failure to follow up
- Failure to retain customers
It can be turned around if you:
- Don’t forget the customer
- Focus on retention
- Get a guaranteed ROI with the right CRM partner.
To find out more download the eGuide 'How to Avoid CRM Backlash'